Legal

Refund Policy

Last updated: 6/15/2026

1. Advance Payments

A booking advance is required to confirm orders and procure raw material. This advance is partially refundable only before material cutting or fabrication begins.

2. Project Cancellation

If a project is cancelled by the customer before fabrication begins, applicable administrative and procurement charges will be deducted and the balance refunded within 7–10 working days.

3. Refund Eligibility

Refunds are processed only for verified service issues caused by us. Damage caused after installation, misuse or accidental breakage is not eligible for refund.

4. Custom Fabrication Orders

Toughened glass, ACP cladding and custom aluminium fabrication are non-refundable once cutting, toughening or fabrication has started, as material cannot be reused.

5. Service Disputes

Any disputes must be raised in writing within 7 days of installation. We will inspect the site and resolve issues through repair, replacement or partial refund as appropriate.

6. Contact Details

Lucknow Glass & Aluminium FabricationD183, Sudamapuri, Opp. Mahagun Mywoods, Near 16th Avenue, Gaur City 2, Vijay Nagar, Ghaziabad, Uttar Pradesh 201009 • Phone: +91 95608 28310 • Email: info@lucknowglassalmuniumfabrication.shop